Refund & Return Policy

Nature of Product

Our course “Master AI – Driven Campaigns & Branding Visuals” is a digital product delivered online (videos, resources, community access). No physical items are shipped.

Refund Policy

  • All sales are final. Once you purchase and gain access to the course, refunds will not be issued.
  • Refunds are only considered in the following cases:
    • Duplicate payment made in error.
    • Technical issues on our side preventing course access (and not resolved within 7 working days).
    • In such cases, all eligible refunds will be credited within 7 working days

Return Policy

  • As this is a non-tangible digital product, there are no returns applicable.

  • You are responsible for ensuring that your device/internet connection can access online content before purchase

Exceptions

We do not offer refunds for:

  • Change of mind after purchase.

  • Claiming the course is “not useful” or “not as expected.”

  • Failure to use or complete the course.

Contact for Issues

For any queries regarding the course or these Terms, please contact:

Email: Genzaiuniversity@gmail.com                                                                                  Phone/WhatsApp: 9111685710
Business Address: B-10, BRG Hill View 1, Nayta Mundla, Indore. 452020, Madhya Pradesh